Vape Cartridge port inspect playbook

Support that answers the question

We ship vape cartridges to distributors, chain buyers and independent shops. What follows is the material we normally cover in a first conversation: what we hold in stock, how we test it, how it ships, and what happens when a carton arrives damaged.

Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Building an assortment that actually turns

The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the vape cartridge list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.

We source vape cartridges from a small group of factories we have worked with for years. That means a specification can be held across repeat orders instead of being re-qualified from scratch every quarter. Consistency is a boring selling point and it is also the entire game.

Sell-through notes for the shop floor

Counter space is finite. Three well-chosen SKUs outsell nine crowded ones, and the empty space signals a curated range rather than a clearance table.

Shelf position decides velocity as much as price. Keep vape cartridges at eye level, one facing per SKU, and rotate the trial line every quarter so the display keeps earning attention.

• Batch codes traceable from carton back to production date
• Specification locked in writing before production starts
• Cartons drop-tested and pallet-counted for clean freight
• Standing reorder schedule with a fixed cut-off
• Document pack prepared per destination market
• Seven-day defect reporting with replace-or-credit

Paperwork, labelling and market rules

If you sell into a market that requires child-resistant packaging, say so at quotation stage. Retrofitting a CR closure onto a finished bottle design usually means a new mould and a four week delay.

Age verification is not only a website problem. Retail packaging, shelf placement and staff scripting all carry compliance weight, and auditors increasingly ask for evidence of all three.

Specification summary

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

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