Vape Cartridge launch plan glossary guide
There is no shortage of suppliers quoting vape cartridge. The scarce thing is a supplier who will tell you which SKU to drop. We have been shipping vape cartridges long enough to know that the honest answer is usually a shorter list, and that is the answer we give.
Published 15 March 2025 · VapeWholesaleHub · Reading time 6 min
After-sales, replacements and reorders
This page is for first-time buyers who want a working answer on specification, price and lead time before they commit a purchase order. We have written the detail down so nobody has to sit through a sales call to extract it.
Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.
The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.
Price breaks and payment terms
Freight is quoted separately and honestly. Bundling it into the unit price looks tidy and hides the one line that changes most often between shipments.
Unit price breaks usually land at 120, 500 and 1000 pieces. Between those steps the cost curve flattens, which is why pushing a 200 unit order to 500 often costs less per unit than buyers expect.
Getting the carton there intact
Damage in transit is nearly always a packing decision, not bad luck. Double-walled cartons, internal dividers and a drop-tested configuration cost a little more and save the argument at the other end.
For repeat buyers we hold a shipping schedule rather than shipping on request. A fixed weekly cut-off means your reorder lands before the shelf empties instead of after.
- Document pack prepared per destination market
- Consolidated or split shipping, quoted both ways
- Seven-day defect reporting with replace-or-credit
- Named account contact who has handled the product
- Cartons drop-tested and pallet-counted for clean freight
- Mixed SKU cartons to spread first-order risk
What a sensible opening order looks like
A practical starting order for first-time buyers is 120 units across two or three SKUs, not 120 units of one. That spreads the risk, gives your staff something to compare, and still hits the first price break.
Colour range is where assortments quietly die. Six finishes look impressive in a brochure and disastrous on a shelf with 40 cm of space. We recommend two finishes per core SKU and let the trial line carry the novelty.
Specification summary
| Volume | 2.0 ml |
| Core | Ceramic |
| Resistance | 1.5 ohm |
| Thread | Press-fit |
| Airflow | Side |
| Packaging | Blister |
| Minimum order | 200 units per SKU, mixed cartons allowed |
| Lead time | 12 working days after artwork approval |
None of this is complicated. It is just written down, which is more than most buyers get before they wire a deposit.
Frequently asked
Do you support private label?
We do. Send your artwork or your brand direction and we will return a digital proof, then a physical dummy for colour approval. Packaging files stay on record so a rebrand later is a file update rather than a redesign.
Can we order samples before committing?
Yes. Sample orders are shipped by air express and the cost is credited against your first production order above 120 units. We would rather you handle the sample than approve a specification from a photograph.
What happens if part of the order is defective?
Report within seven days with photos and the batch code. Confirmed defects are replaced or credited on the next shipment. The failure is logged by mode and batch, and reviewed monthly with the factory.
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Need a quotation on vape cartridges?
Send destination market, target price and quantity. Same-day reply on working days.
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